Covid guidelines have now relaxed considerably and we will continue to give you the current details below. We do ask that when visiting our offices, entering our limousines and before being led into the chapel that everyone continues to wear a face covering.
Before giving the latest updates we would like to assure you that we are still available 24 hours a day to answer questions and support you if you are confused, worried or dealing with a bereavement. We are fully set up so that family or friends can arrange a funeral by phone or video chat with all paperwork sent immediately and signed electronically for your safety.
Last updated Monday 10th January
How many people can attend a funeral?
Funeral attendance is now being decided by individual service venues according to safety guidelines, please check with us for your chosen venue.
Can I visit the office to make funeral arrangements?
Our offices are fully open but you will need to make an appointment to visit, additionally we are limiting attendance to 4 family members per visit. When visiting our offices we request that a face covering are worn at all times.
If you are vulnerable or on lockdown or just want to be careful maintaining social distance we are very happy to do telephone and/or video arrangements. We are set up to do this quickly and efficiently and all paperwork can be sent to you to be signed.
Can I view my relative in the Chapel of Rest?
Our Chapels of Rest remain fully open and we are one of the few Funeral Directors who are able to offer open casket viewings in our Chapel of Rest for loved ones who have passed from, or tested positive for, the Coronavirus. All appointments to the Chapel of rest are strictly by appointment and if it is suspected that Coronavirus was a factor surrounding your relatives passing we respectfully request that embalming takes place as part of their care.
Are you able to ask for Donations at the service?
We are now able to take donations during the service, however the donations will be returned to the Next of Kin after the service.