Aftercare - Bereavement Support | S. Stibbards & Sons

Remembering Service

Every year around the festive season we hold a number of ‘Remembering Services’ for our clients. These services allow for a time of reflection and remembrance for families who have lost loved ones during the past year and beyond. Many of our families come back year after year as an annual pilgrimage to honour family members.

An invitation to our Remembering Service will be sent to the email address that you registered with us during the funeral arrangements, inviting you to register for the service if you wish to. Alternatively if you do not wish to attend in person we can read the name of your family out during the
service and light a candle on your behalf.

The service itself is based on a Christian service but suitable for all faiths and those of no faith. During the service there is an opportunity to light a candle in memory of lost loved ones and light refreshments are served after the service.

Bereavement Support

Dealing with loss and bereavement can be a very difficult and confusing time for any individual or family. We want you to know that you do not have to face this time alone. Our experienced and qualified bereavement support team are available to speak to you and offer you support and guidance to try to come to terms with your new circumstances.

Based at our Benfleet Aftercare office we have dedicated facilities so you will be seen in a safe and confidential setting. Should you wish to you can then talk freely and honestly to gain a better understanding of your thoughts and feelings.

To access the service either contact the family support team directly using the contact details below, there is an answer phone for out of hours, or speak to your funeral arranger who will place a referral on your behalf.

The service is provided subsidised forms part of our on-going commitment to you and your family.

Staying in touch

Phone - Office Hours

Please feel free to call us if you have any questions, we are here to guide and support you any way we can. All offices are open 9am - 5pm weekdays (excluding Bank Holidays)

Phone - Weekends and Out of Hours

Our dedicated care line is there if you need us out of normal office hours. We will always try to resolve your enquiry if we can or we will pass your enquiry onto your funeral arranger to be dealt with during office hours.

Email
In most instances, for all documentation and confirmations we will contact you by email and your arranger will supply you with their contact details. Please note that emails are only monitored during office hours, so if your enquiry is of an urgent nature, please call us on 01702 558 717.

We encourage you to send us photographs of your loved one for Orders of Service, etc, via email but we can scan photographs
at our offices if needed.
Website
Our website not only contains information of the services that we provide but is also used as access for our memory pages and donations. Additionally there are a number of resources located in the ‘Advice’ section, that you may find useful, such as tips on how to write a eulogy
Facebook
The S. Stibbards & Sons, Facebook and Instagram pages allow you to stay in contact with us and be notified of up coming community events, such as our Annual Remembering Services. As a progressive company we are constantly striving to remain up to date with the changing face of funerals and our social media allows us to keep our clients informed of these changes.

Facebook
Instagram

Further support

Bereavement Support team
Address: 1032 London Road, Leigh-on-Sea, Essex, SS9 3ND
Phone Number: 01702 479315 (answer phone)
Email address: [email protected]

Supporting You Along The Way

If you wish to have a discussion with one of our funeral arrangers, please don’t hesitate to contact us. We can talk through yours and your loved one’s needs and discuss how we can best celebrate their life.

Let’s start planning 01702 558 717